Terms and Conditions


All products are subject to availability. We will keep you fully informed of your order status. If for any reason we are unable to supply the goods, you will receive a full credit or refund. However, we will not be responsible for compensating for any loss incurred if the goods are not supplied or are supplied damaged or faulty.

We reserve the right to withdraw any product or offer from the website at our discretion, including the refusal of any transaction attributed to those products / offers.


Every effort will be made to adhere to stated delivery dates, but such dates are estimates only, and Florida Dog Sports cannot be liable for any losses incurred due to delay in delivery.

It is the buyer’s responsibility to ensure that adequate access is made to the property in order for delivery to take place and that they or an authorised person are present to receive the delivery. Please give instructions when placing your order stating what to do with your order in case no-one is in to receive your order.

Visible damage (i.e. after removal of all packaging) must be marked accordingly on delivery/acceptance notes and reported by email within 72 hours. Please do not use the item if you wish to make a claim for damage.

This procedure must be carried out even if someone has been appointed to take delivery on your behalf. Having received the goods any subsequent loss or damage to goods will be at your own risk.


Though we constantly strive to provide accurate and current information on this website, Florida Dog Sports will not be responsible for errors/omissions in product descriptions or the Buyer’s interpretation of those descriptions. Full specifications are available from the manufacturer’s brochures and/or websites. Please contact us for their details.

We make no representations about the fitness for a particular purpose of any of the products.


All goods are carefully packed and shipped as soon as they are available to fulfill your order.


All products are supplied with at least manufacturer’s 12-month parts and labor guarantee, unless otherwise stated.

This will exclude faults caused by accident, neglect, misuse or error in installation.

In the case of manufacturers who operate direct product support, repairs & returns procedures, the Buyer accepts an obligation to process their claim directly through the manufacturer.